Shipping Policy
Shipments to the Contiguous 48 US States
Orders $149.99 and over qualify for our fast free shipping offer. We have worked with our shipping companies and integrated their shipping prices with our website for customer comfort.
Please see our International Orders page for orders shipping outside the US. We have worked with our shipping companies and integrated their shipping prices with our website for customer comfort.
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at (248) 832-2444 or message us via Chat before placing an order.
We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. We work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock - Ships Within 24 Hours". These products will ship same or next business day. The earlier in the day the order is placed, the better the chance it will ship that day.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
Some items will be marked "Available - expect 3-5 business days lead time prior to shipment". These items cannot ship the same day and require lead time prior to shipment. If you select an expedited shipping method, please note that this will not reduce the lead time before the order is shipped.
Shipping Method Explanation
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days. Shipping timelines are estimates and are not guaranteed.
PO Boxes
Orders shipping to PO Boxes may require 3-5 business days processing prior to shipment in order to ensure delivery via the US Postal Service. Please contact customer service for the most accurate delivery estimates. Additionally, certain oversize items may be restricted from delivery to a PO Box depending on the policies of the receiving facility.
Alaska / Hawaii / U.S. Territories
Orders shipping to Alaska, Hawaii and U.S. Territories including Puerto Rico, Guam, and U.S. Virgin Islands will ship via the United States Postal Service.
International Orders
Orders shipping to an International destination will ship via FedEx, DHL or UPS. Please allow an additional 1-5 business days to process your order.
Hazardous Items
Items designated as hazardous (such as paints and chemicals) may only be shipped via ground shipping to the contiguous 48 US states. Hazardous items will be clearly identified during the shopping process.
Tires
We are currently only shipping tires for Cars to the contiguous US 48 States.
Oversize Items
Oversize items are currently only being shipped via Ground to the contiguous 48 US states. Oversize items will be clearly identified during the shopping process. Oversized items include: ramps, fairings, motorcycle stands, fenders, street and dirt bike stands, certain full exhaust systems, street and cruiser handle bars, rims, seats, etc.
In case you need these items earlier, please use Express or Select shipping services from the carriers.
Delivery Policy
Typically packages will be left at your door and do not require a signature. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments. If you absolutely need one way or the other, please contact Customer Service before placing your order.
Backorders
2to4wheels.com does typically take back orders, based on the availability of the item. We will do our best to get items as soons as possible to our customers.
Damaged Goods
If an item arrives visibly damaged, please contact us immediately. Claims are handled through the shipping carrier, but we will assist customers with these claims to the best of our ability.